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The Poly Phones Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
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‎01-21-2016 12:10 PM

HP Recommended
If you would like to see the StartSSL certificate authority embedded in the Polycom firmware, please vote here: https://jira.polycom.com:8443/browse/EXT-4669 StartSSL was the least expensive CA when i researched a number of years ago.
1 ACCEPTED SOLUTION

Accepted Solutions

‎06-22-2016 04:13 AM

HP Recommended

Hello pcTechs,

this JIRA ticket was deleted to all I know as this kind of external feature request has not been supported for years.

 

I can only advise that any currently released Software Version like UC Software 5.5.0, UC Software 5.4.2 or UC Software 5.3.3 should have the new certificate included.

 

I am unable to comment on any planned or future releases due NDA limitations.

 

I can only advise to check the release notes once we upload new software.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

View solution in original post

Was this reply helpful? Yes No
4 REPLIES 4

‎06-20-2016 10:43 AM

HP Recommended

Hello pcTechs,

UC Software 5.5.0 as an example should have the Certificate included.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No

‎06-21-2016 07:21 AM

HP Recommended

Our Polycom SoundPoint IP 335 and 650 do not go Polycom UC version 4.

http://support.polycom.com/PolycomService/support/us/support/voice/soundpoint_ip/soundpoint_ip335.ht...

Was this reply helpful? Yes No

‎06-21-2016 07:23 AM

HP Recommended

What happened to the JIRA ticket originally available in this thread?

 

Was this reply helpful? Yes No

‎06-22-2016 04:13 AM

HP Recommended

Hello pcTechs,

this JIRA ticket was deleted to all I know as this kind of external feature request has not been supported for years.

 

I can only advise that any currently released Software Version like UC Software 5.5.0, UC Software 5.4.2 or UC Software 5.3.3 should have the new certificate included.

 

I am unable to comment on any planned or future releases due NDA limitations.

 

I can only advise to check the release notes once we upload new software.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No
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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.