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The Poly Phones Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
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‎02-24-2016 07:49 AM

HP Recommended

Hi there,

 

is there a way to manage contacts from the web browser? I need to manage contacts from multiple phones, in different area of the building, and it's a pain to walk them one by one... any way to manage all that via the web login?

 

Thank you!

 

M.

5 REPLIES 5

‎02-24-2016 07:57 AM

HP Recommended

Hello martinAcces,

welcome to the Polycom Community.

It is always useful to include the currently used SIP or UC Software version as issues experienced may already be addressed in a newer release. It is always also of help to state the actual phone model.

Please also include if you are using a SIP server or a LYNC server
If LYNC or Skype please provide Version details and if these are on premise of off premise

This also allows yourself and others to check against current software release notes.

The above is also stated in the "Read First: Welcome to the Polycom VoIP Forum"

Therefore the Polycom VoIP FAQ contains this post here:

Question: How can I find out my SIP UC Software Version or the BootROM Version of my Phone?
Resolution: Please check here

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No

‎02-24-2016 09:27 AM

HP Recommended

Hi!

 

thanks for quick reply, sorry about not giving all the infos right away.

 

Here are the infos :

SIP 5.1.1.2986

Model VVX 410

BootL1 : 1.0.0.0041 (46162-001)

Updater : 5.3.1.2939

 

thanks again!

Was this reply helpful? Yes No

‎02-24-2016 09:28 AM

HP Recommended

Hello martinAcces,

The VVX range is unable to manage the speed dials via the Web Interface.

 

You should work with the below:

 

Jan 6, 2012 Question: How can I create a local directory or what is the 000000000000-directory.xml used for?

Resolution: Please check => here <=

 

or consider LDAP

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No

‎02-24-2016 10:51 AM

HP Recommended

I don't know much about all those differences. What does it imply to change from VVX to LDAP?

Was this reply helpful? Yes No

‎02-24-2016 10:55 AM

HP Recommended

Hello Martin,

 

LDAP is explained => here <= and is simply an industry standard protocol so a device can access a database containing for example phone numbers.

 

The VVX does support this so you have a centralized directory.

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No
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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.