Solved: How to upload config changes to a phone via the web utility - HP Support Community

Anonymous · ‎08-27-2016

Hello,

I want to customize Flexible Line Key Assignments on a VVX400 phone via the web inteface. I have found several FAQs discussing which parameters I need to use so I think I understand that part.

My question is how to upload changes to a phone?

Do I use the Utilities: Import & Export Configuration section of the web utility?

If so do I simply create a new .cfg file and upload it? Does the name of the file matter? Does the contents of the file get ADDED to the existing web.cfg file or does it REPLACE the current web.cfg file?

Or do I first download the existing web.cfg file, then modify it, and finally upload it back up to the phone?

Thank you.

SteffenBaierUK · ‎08-28-2016

Hello

I am sure there is a FAQ post covering this but as I am travelling at present I simply reply.

Yes you import a XML formatted file with any name and the .cfg as name. Any change will append to the currently used configuration.

Please consult the FAQ and/or Admin guide for more details.

Replied via a mobile device

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Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

View solution in original post

SteffenBaierUK · ‎08-28-2016

Hello

I am sure there is a FAQ post covering this but as I am travelling at present I simply reply.

Yes you import a XML formatted file with any name and the .cfg as name. Any change will append to the currently used configuration.

Please consult the FAQ and/or Admin guide for more details.

Replied via a mobile device

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

Anonymous · ‎08-28-2016

Steffen,

Thank you very much for the clarification. That's exactly how I was hoping it worked.

If you do find any FAQ on this specific topic, I wouldn't mind reading it. And I couldn't find the section of the admin manual that covered this specific topic.

Thanks again for your time.

SteffenBaierUK · ‎08-28-2016

Oct 7, 2011 Question: Do I always need a Provisioning Server or can I configure a Phone via the Web Interface or via the Phone Gui?
Resolution: Please check => here <=

The above should cover this

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

How to upload config changes to a phone via the web utility

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