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The Poly Phones Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
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‎06-26-2011 01:38 PM

HP Recommended

Dear all, 

 

I am using two kinds of polycom audio device

 

1. Sound station 2 (SS2) -- Analog audio conference (AC)

2. IP Polycom 6000  -- Digital AC

 

When it comes to quality => IP Polycom is absolutely better

 

But i have a matter with IP Polycom 6000: It does not support external speakers 

(Output sound to external load speakers, amplifier...) 

while SS2 does it.....

 

Please tell me what category of IP Polycom (Digital AC) supports EXTERNAL SOUND ???

 

Best regards. 

1 ACCEPTED SOLUTION

Accepted Solutions

‎06-27-2011 03:28 AM

HP Recommended

Hello Truongdm,

 

to my Knowledge only the SoundStation IP 7000 supports external Audio Out Ports via the separate Multi Interface Module.

 

More Information can be found here:

http://support.polycom.com/global/documents/support/setup_maintenance/products/voice/multi_interface...

 

Please liaise with a Polycom Partner for further Information.

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

View solution in original post

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1 REPLY 1

‎06-27-2011 03:28 AM

HP Recommended

Hello Truongdm,

 

to my Knowledge only the SoundStation IP 7000 supports external Audio Out Ports via the separate Multi Interface Module.

 

More Information can be found here:

http://support.polycom.com/global/documents/support/setup_maintenance/products/voice/multi_interface...

 

Please liaise with a Polycom Partner for further Information.

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No
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