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The Poly Phones Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
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‎04-06-2018 11:27 AM

HP Recommended

Polycom VVX 501 

UC Software Version 5.4.1.17954 Updater Version 5.6.1.23317

 

I posted about this a few months ago, but wanted to check to see if anything has changed.

 

I am trying to use the Intercom "Auto-Answe"r feature however, the provider "Vonage Business" strips out the "Alert-Info" when the Invite is sent so the called phone does not receive this INFO field and cannot respond.

 

Wondering if there is a way to accomplish this in a way similiar to the PTT/Page feature where everything stays on the local network and does not require it to go to the server where it can be mangled or deleted?

 

Thanks

1 REPLY 1

‎04-07-2018 03:21 AM

HP Recommended

Hello @phoneman,

welcome back to the Polycom Community.

Same answer as in your original post => here <=


Best Regards

Steffen Baier

Polycom Global Services

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