Solved: LDAP Configuration - HP Support Community

Anonymous · ‎06-26-2013

I am trying to determine if it is feasible to offer LDAP to my Broadsoft customers. I was able to add the LDAP feature to the VVX500 config template in our lab, and everything is working. However, we do not want to be responsible for collecting and provisioning LDAP authentication information for customers. Is there a way for an end user to provision LDAP through the phone or the phones web interface?

JAikens

SteffenBaierUK · ‎06-27-2013

Hello Jaikens,

the two posts show what the LDAP configuration example should look like and how you import a configuration file.

There is no way to add this information on the Web Gui and no way to add this on the Phone gui.

The only way is either a provisioning server or importing the configuration.

Best regards

Steffen Baier

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Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

View solution in original post

SteffenBaierUK · ‎06-26-2013

Hello jaikens,

welcome to the Polycom Community.

The community's VoIP FAQ contains this post here:

Oct 7, 2011 Question: Do I always need a Provisioning Server or can I configure a Phone via the Web Interface or via the Phone Gui?
Resolution: Please check => here <=

and

Jan 30, 2012 Question: Can I use a central Phone book or is LDAP / Corporate Directory supported?

Resolution: Please check => here <=

EDIT: Above had originally the wrong post from the FAQ linked

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

Anonymous · ‎06-27-2013

After reading your recommendations, I am left wondering what they have to do with my question. I know how to provision from the phone and from the web GUI of the phone. I even mentioned that in my original post. I'm asking if there is a way to allow an end user to provision their own LDAP information. I'm running 4.1.3, and I dont see the option in the web GUI or the device. Am I missing it? Is there another release that has this capability? Does Polycom not offer LDAP configuration from the device or GUI for a reason?

SteffenBaierUK · ‎06-27-2013

Hello Jaikens,

the two posts show what the LDAP configuration example should look like and how you import a configuration file.

There is no way to add this information on the Web Gui and no way to add this on the Phone gui.

The only way is either a provisioning server or importing the configuration.

Best regards

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

Anonymous · ‎07-01-2013

That's what I was afraid of, thanks for the response. Like I said, we do not want to be responsible for collecting LDAP information from customers, and creating custom configurations for each one. If I find a work aroud I will post it here, in hopes it will help someone else.

LDAP Configuration

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