Looking for Poly Edge code to disable Update packets

[common_cents]

Hi, 

I thought this code might disable the UPDATE packets that get sent from the Poly Edge phones mid-call (or use ReInvite instead), but doesn't seem to work.  Anyone aware of which ones will actually do that?

session.timer.method=“invite”
session.timer.refresher=“uac”

Sample update packet

Received Packet from [IP]:4356
UPDATE sip:[IP]:5060;transport=udp SIP/2.0
Via: SIP/2.0/UDP 192.168.50.232;branch=z9hG4bK55fc00f9A5E7683
From: "name" <sip:602e@[domain]>;tag=D642E6A9-D1680168
To: <sip:[phone number]@[domain]
CSeq: 5 UPDATE
Call-ID: bd4b1978116c560740825dfd905a354b
Contact: <sip:602e@192.168.50.232>
User-Agent: PolyEdge-Edge_E450-UA/8.3.1.0614
Accept-Language: en
Supported: 100rel,replaces
Supported: ms-dialog-route-set-update
Supported: timer
Session-Expires: 1800;refresher=uac
Proxy-Authorization: Digest username=[Digest]
Max-Forwards: 70
Content-Length: 0

[M_Salman]

@common_cents  

We're here to help you tackle that issue you are facing in the device Don't worry, we've got your back!

To get you the best assistance, we need to take this conversation to a private chat. We're inviting you to a private message to protect your privacy and ensure that any sensitive information remains confidential.
 

To access your private message, just click the little blue envelope icon on the upper right corner of your HP Community profile, next to your profile name. Alternatively, you can click on this link.

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We're looking forward to helping you resolve this issue!

Stay tuned, and thanks for your patience!

Regards,
Salman

 

[common_cents]

Taking this private simply seems to be a way to hide the problem.  

[SteffenBaierUK]

Hello @common_cents ,

Welcome to the HP Poly community.

This is a peer-to-peer community and not HP Poly support. My colleague @M_Salman simply wants this to be a private chat to exchange details so a support ticket can be raised.

As long as this does not violate any RFC that we claim to support, there is no issue.

Best Regards

Steffen Baier