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- Poly Phones
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- MAC address of Polycom VVX 400

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04-01-2016 11:21 AM
Good Afternoon,
Online, I can't seem to find instructions on how to get the MAC address of a Polycom VVX 400 phone.
Thephone itself does not have a MAC noted in the back of it. SO we want to provide the user the steps onhow to get it from the LCD screen.
Thanks,
04-01-2016 11:51 AM
Hello Angelo,
welcome to the Polycom Community.
The community's VoIP FAQ contains this post here:
Oct 7, 2011 Question: How can I find out the IP Address of my Phone?
Resolution: Please check => here <=
Selecting Ethernet instead of TCP/IP will show the MAC Address.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN