Need Overide command line info to add/update firmware for Poly Edge,ATA VVX ph to Netsapiens overide

[SaddlebackVoIP2]

We are testing Poly phones on a new Netsapiens platform, and need to set the command to download a firmware version toPoly phones by entering the information in device Overides so the command is placed in the configuration file sent to the phones. I need that command line to add to the config file via Overide statement.

[SteffenBaierUK · Accepted solution]

Hello @SaddlebackVoIP2 ,

Welcome to the HP community.

Unfortunately, your post does not contain the currently used Software version for the HP Poly product, the HP Poly Software, or the Partner application version you use. For example Microsoft Teams, Zoom rooms, etc.

This is important especially in the future when someone finds this post in days, months, or years to come. Please do not simply edit the original post but reply with the versions. This is stated in the FAQ or Read 1st section and explain why this is important.

For your actual question, I am unaware of what you mean by overrides or Netsapien. Do you mean DHCP Provisioning?

Please provide some more details for us Volunteers and the minimum required detail as requested.

If an issue like this cannot be resolved via a public community post, please work with our support organization in your region. Details on how to contact us are in my signature

Best regards

Steffen Baier

[SteffenBaierUK]

Hello @SaddlebackVoIP2 ,

Welcome back to the HP Poly community and thanks for marking this as solved/solution provided but what was the issue?

Best Regards

Steffen Baier