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The Poly Phones Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
HP Recommended

Need help with vvx x50 software stream conversion guide URL. Following link is no more accessible : 

 

3 REPLIES 3
HP Recommended

Hello @Ram181010 ,

 

welcome to the HP Poly community. Our Public VoIP FAQ outlines this is not supported by HP Poly and you should buy the right phone.

 

Since the move to HP Support the old links no longer work but I updated the post.

 

Again, as stated in the FAQ this is not supported by HP Poly and you should buy the right phone.

 

Sep 03, 2019 Question: Can I convert a Poly VVX into ObiEdition or UC Software?

ResolutionThe process is not officially supported by Poly.

  • If you want a VVX in Obi Edition please purchase the ObiEdition
  • If you want a VVX in UC Software please purchase a VVX in UC Edition

    As stock issues may prevent users from purchasing the right phone an older guide on how this can be converted is >here<

    Please note the process is not officially supported by Poly

The correct updated Link is >here< and requires logging in

 

I suggest you contact our Support organization in your region. Details are in my Signature.

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended

Thank you for a quick reply. However, I do not have access to 'The correct updated Link is >here< and requires logging in'. If there is any other public link available, it will be very helpful. 

HP Recommended

Hello @Ram181010 

 

as explained in the VoIP FAQ and in my reply, the process is not supported by HP Poly and you should purchase the correct hardware.

 

You will need to create a login to access the link if you still want to go ahead despite the above explanation.

 

Best Regards

 

Steffen baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.