New to Ploycom

Anonymous · ‎09-17-2013

I am new to Ploycom and I am lost when it comes to configuring the phones, especially the soft keys and background. I see where a custom script is needed but how do I access the place where the script is located? Also, the default images that come with the SoundPoint IP 550/650 phones, all I can shose is the flower, the other images when selected has an error of "File not found". Any advice?

Thanks,

Wayne

SteffenBaierUK · ‎09-17-2013

Hello WayneBloss,

welcome to the Polycom Community.

The community's VoIP FAQ contains answers to nearly all your questions. I would suggest you check the provisioning chapter first and then follow up on all the additional posts.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
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