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The Poly Phones Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
HP Recommended

Using VVX 500s, POE via switch. Users PCs plugged into PC port of the phone(passthrough). What is the behaviour when POE fails on switch and no power to phone? Is the PC still able to access the network?

 

Thanks

3 REPLIES 3
HP Recommended

It takes 4 years to get anwers here.

HP Recommended

Hello MS1,

welcome to the Polycom Community.

If the phone does not have power the Ethernet switch within the phone will not work.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
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HP Recommended

I have the VVX500 with an external power supply, when that is unplugged, the ethernet passthrough also shuts down.

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