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‎10-03-2023 09:33 AM

HP Recommended

Hi,

There are missing parameters for POLY EDGE B30 in PolyLens.

How can I modify all the POLYCAST parameters using policies in PolyLens.

Thank you

1 ACCEPTED SOLUTION

Accepted Solutions

‎10-04-2023 03:41 AM

HP Recommended

Hello @fcastonguay ,

 

welcome to the HP Poly community. Not really sure what you mean by Polycast parameters but you can add undefined parameters using the Advanced tools and import them via a CSV file.

 

SteffenBaierUK_0-1696412425378.png

 

They will need to be added using a Policy and once added to an individual device or to a group and then it will be visible in Lens. 

 

If you still struggle I suggest you contact our Support organization in your region. Details are in my Signature.

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

View solution in original post

1 person found this reply helpful
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1 REPLY 1

‎10-04-2023 03:41 AM

HP Recommended

Hello @fcastonguay ,

 

welcome to the HP Poly community. Not really sure what you mean by Polycast parameters but you can add undefined parameters using the Advanced tools and import them via a CSV file.

 

SteffenBaierUK_0-1696412425378.png

 

They will need to be added using a Policy and once added to an individual device or to a group and then it will be visible in Lens. 

 

If you still struggle I suggest you contact our Support organization in your region. Details are in my Signature.

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
1 person found this reply helpful
Was this reply helpful? Yes No
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