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- HP Community
- Poly Phones
- Desk and IP Conference Phones
- Phone Web interface not working / Cannot ping

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12-24-2015 03:48 AM
I have a VVX 310 with httpd.cfg enabled and the web server also showing as enabled on the device config menu.
However I cannot seem to ping or open an http / https connection with the phone.
Even after a factory default, I have no luck. The phone is running 5.2.0.8330
If I upload the "ALL" phone config to a server it does not report httpd.cfg.enabled = 1 but I belive that should be the default anyway ...
12-24-2015 04:40 AM
Hello shaheed ,
are you sure you see this:
And have either enabled HTTP, HTTPS or both ?
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN