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The Poly Phones Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
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Hi,

I'm using a grand stream PBX which allows you to dial a number and the phones are meant to auto-answer.  This works for Cisco phones, but on the Polly phones, enabling auto answer makes them automatically answer all the calls, both regular and intercom calls.  The built-in page feature does something similar but doesn't work with the Cisco phones.  I've spent a good few hours searching the form and trying custom configurations, but they all auto-answer all the calls.  Is this at all possible?  The forum post below is about the same issue but there wasn't a clear answer.

 

Thanks

 

Ploycom VVX401 intercom auto-answer - HP Support Community - 8810414

1 REPLY 1
HP Recommended

Hello @aseba1 ,

 

Welcome back to the HP Poly community. Did the reply provided >here< assist you? If yes could you mark it as Accept as Solution?

 

For your new question from our VoIP FAQ:

 

Oct 25, 2011 Question: How can I specially change my Ringtone or Ring for a certain incoming call?

Resolution: Please check => here <=

 

The above depends on what the SIP server can send.

 

Auto Answer every call:

 

Nov 18, 2014 Question:Can I Auto Answer SIP and/or H.323 Calls on Poly Phones?

Resolution: Please check => here <=

 

The above answers every call

 

There is also:

 

Aug 19, 2015 Question:Can I set up an Intercom functionality?

Resolution: Please check this post => here <=

 

This does not depend on the SIP server but only works between Poly Phones.

 

The above posts should have all the answers, if not the VoIP FAQ and/or community search can be consulted. Please ensure to include details like the currently used software version in the future.

 

If no other volunteers reply, I suggest you contact our Support organization in your region. Details are in my Signature.

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
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