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The Poly Phones Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
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‎09-25-2024 11:38 AM

HP Recommended

Just installed 30 Poly Edge 220 phones. Found that the little plastic tab that holds the handset in the cradle is very loose after rotating it for wall mounting. Have lost one already, others will get lost. Superglue to the rescue. How can I obtain replacements and/ or extras?  Thanks

1 ACCEPTED SOLUTION

Accepted Solutions

‎09-25-2024 12:42 PM

HP Recommended

Hello @JPerry4 ,

 

welcome to the HP Poly community.

 

From our VoIP FAQ:

 

Aug 22, 2024 Question: Is there a part number to order replacement Hookswitch tabs for Edge E phones??

Resolution: Please see the below part numbers for Hook Switch tabs for Edge E Phones

8F3R4AA Poly Edge E100/220 Hook Tab (25 Pieces)
8F3R5AA Poly Edge E300/320/350/400/450/500/550 Hook Tab (25 Pieces)

 

Pretty sure the community search should have found >this<

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

View solution in original post

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1 REPLY 1

‎09-25-2024 12:42 PM

HP Recommended

Hello @JPerry4 ,

 

welcome to the HP Poly community.

 

From our VoIP FAQ:

 

Aug 22, 2024 Question: Is there a part number to order replacement Hookswitch tabs for Edge E phones??

Resolution: Please see the below part numbers for Hook Switch tabs for Edge E Phones

8F3R4AA Poly Edge E100/220 Hook Tab (25 Pieces)
8F3R5AA Poly Edge E300/320/350/400/450/500/550 Hook Tab (25 Pieces)

 

Pretty sure the community search should have found >this<

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
2 people found this reply helpful
Was this reply helpful? Yes No
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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.