Poly Phone Locked

Astoria208 · ‎05-15-2026

Screen is locked

SteffenBaierUK · ‎05-16-2026

Welcome to the HP community.

Unfortunately, your post does not contain the actual model of Poly/Polycom Phone or the currently used Software version for you use.

This is important, especially in the future, when someone finds this post in days, months, or years.

Please do not simply edit the original post, but reply with the model and the versions.

In the FAQ or the Read 1st section, we remind users why this is important.

If no other volunteers reply, I suggest you contact our Support organization in your region. Details are in my Signature.

Best regards

Steffen Baier

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Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

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