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The Poly Phones Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
HP Recommended

We purchased a Trio C60 and wanting to know if there is a way to remove the Bluetooth option from the main screen. We disabled Bluetooth but it still shows up as an option 

3 REPLIES 3
HP Recommended

Hello @jkuder70 ,

 

Welcome back to the HP community. I have removed this unrelated post from >here<

 

Unfortunately, your post does not contain the currently used Software version for the HP Poly product, the HP Poly Software, or the Partner application version you use. For example, Microsoft Teams, Zoom Rooms, USB mode, SIP/H.323 mode, etc.

 

This is important, especially in the future, when someone finds this post in days, months, or years.

 

Please do not simply edit the original post but reply with the versions.

 

In the FAQ or the Read 1st section, we remind users why this is important.

 

Please also share the configuration you used to disable what you did.

 

Most likely to disable all Bluetooth:

<web 	feature.bluetooth.enabled="0"
	bluetooth.radioOn="0"
	feature.nfc.enabled="0"
	apps.android.statusBar.Bluetooth="0"
	bluetooth.device.discoverable="0" />

 

If no other volunteers reply, I suggest you contact our Support organization in your region. Details are in my Signature.

 

Best regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended

We are currently running 

8.0.2.2344

 

This is what I see when webbed into phone

 

Bluetooth Feature Enable  Disable
Bluetooth On Yes  No
Bluetooth Device Audio Enable  Disable
Beacon Enable  Disable
Device Name
Discoverable Timeout
* Maximum Paired Devices
Paired Device Timeout

 

 

 

 

Even with that, the Bluetooth Icon is still displayed on homescreen.

HP Recommended

Hello @jkuder70 ,

 

I suggest upgrading to a currently supported Version.

  • Please be aware that upgrading to PVOS 9.1.0 will no longer allow a downgrade.
  • Upgrading to PVOS 9.0.0 will update the Android Version
  • I would suggest a current PVOS 8.1.7 version

 

If no other volunteers reply, I suggest you contact our Support organization in your region. Details are in my Signature.

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.