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- Polycom 100CS driver for WIndows Embedded Standard

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06-10-2012 03:29 AM
Hi - I'm using a Polycom100CS on e PC with Windows 7 Home edition without problems.
Now I try on a mini-PC with Windows 7 Embedded Standard, but the dirver software is not installed succesfully.
But when reading the device driver files on my working PC - then I see that exactly the same files are present in the mini PC, but somehowe not correctly linked to the device. These are the driver file references on the working PC :
under the c:\WIndows\system32r:
SysFxUI.dll
WMALFXGFXDSP.dll
and under c:\Windows\system32\drivers:
drmk.sys
portcls.sys
USBAUDIO.sys
On the mini PC with Windows 7 Embedded standard all these files are present, and have the same date : 14/7/2009 . But the device manager does not see them.
does anyone know what I could be missing ?
tx
06-10-2012 03:53 AM
Hello Zorro,
welcome to the Polycom Community.
We encourage all users to read the Welcome Post, the FAQ and use the Forum Search.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
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