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The Poly Phones Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
HP Recommended

I'll start out by saying I know the CX 5500 is not officially supported being SIP registered to CUCM.  The scenario is similar to one I asked about CX5000 the other day, but with a different device.  Can you have a SIP audio call going out through CUCM, and have a LYNC video call connected via USB simultaneously briding the two together?

1 REPLY 1
HP Recommended

Hello WTH,

There is no built in bridging on these devices. If USB is used for a LYNC call the phone part of the CX5500 is not accessibly.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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