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The Poly Phones Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
HP Recommended

Hello,

we have Polycom CX5000, but suddenly polycom not boot. The buttons are on, but screen didnt show nothing. Computer dont reconize as device.

How it repair?

 

Thanks for answer.

1 REPLY 1
HP Recommended

Hello @Audrius ,

 

as this is the official Poly community we cannot discuss anything else than an RMA.

 

Please see => here <= for information.

 

Best Regards

 

Steffen Baier

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