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The Poly Phones Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
HP Recommended

I've had this problem before but can't remember how to resolve it!  Trying to conference in a third party on a SoundStation IP 7000 but when trying to conference in a third party, get back dial tone after dialling the number.

 

Any ideas please?  We're using Mitel MN3300, have resolved in the past but can't remember the resolution 😞

1 REPLY 1
HP Recommended

Hello alison,

welcome back to the Polycom Community.

 

I had already replied => here <= but you never followed up on this.

The community's VoIP FAQ contains this post here:

 

Oct 7, 2011 Question: Phone unable to Dial a number when Off Hook or on 2nd Call in a Conference

ResolutionPlease check => here <=


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
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