Solved: Polycom SoundPoint IP 550 Intercom Group - HP Support Community

Anonymous · ‎08-30-2012

Is it possible to program the Polycom 550 to call all on the internocom to a ring group of about 13 extensions? We try diong this and it just rings the phones in the ring group. The intercom does not seem to work then.

SteffenBaierUK · ‎08-31-2012

Hello hms,

welcome to the Polycom Community. I have split your post away from the previous post as this was discussing PTT (Push To Talk)

We encourage all users to read the Welcome Post, the FAQ and use the Forum Search.

There are several post's in the community discussing paging / autoanswer etc.

You can find it => here <= or => here <=

The Phone itself only "reacts" to the SIP Header and can then be programmed to action certain activities.

The server itself needs to be able to send this SIP Header.

A good FAQ post can be found here:

Oct 25, 2011 Question: How can I change my Ringtone or Ring in a special manner for a certain incoming call?

Resolution: Please check => here <=

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

View solution in original post

SteffenBaierUK · ‎08-31-2012

Hello hms,

welcome to the Polycom Community. I have split your post away from the previous post as this was discussing PTT (Push To Talk)

We encourage all users to read the Welcome Post, the FAQ and use the Forum Search.

There are several post's in the community discussing paging / autoanswer etc.

You can find it => here <= or => here <=

The Phone itself only "reacts" to the SIP Header and can then be programmed to action certain activities.

The server itself needs to be able to send this SIP Header.

A good FAQ post can be found here:

Oct 25, 2011 Question: How can I change my Ringtone or Ring in a special manner for a certain incoming call?

Resolution: Please check => here <=

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

Polycom SoundPoint IP 550 Intercom Group

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