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The Poly Phones Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
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‎10-29-2019 02:54 PM

HP Recommended

Hello @Will-I-AM ,

 

Welcome to the Poly Community.

 

You have not provided any information at all.

 

This is the official Polycom community where Polycom employees can try and help customers.

 

Other Polycom enthusiasts are welcome as well to try their luck but if you need official support please follow the correct steps as outlined within this post.

 

This a chat, this is an open forum. Personally, looking after EMEA as a region in Tier 3 support, I am not aware of a problem.

 

If this does not come into official support we are unable to troubleshoot this.

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

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Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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