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- Polycom Trio 8800 Poe power requirements?

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12-04-2019 02:36 AM
Hi,
We've just got the Polycom Trio 8800 for our office and it won't pick up the network via the LAN cable? Our Poe injector is a 48V unit, is that too low for this unit and could that be the reason it isn't connecting to the network?
Thanks,
Guy
12-04-2019 04:24 AM
Hello @Guy Simonsz ,
Welcome to the Poly Community.
Please ensure you always check the FAQ's and/or utilize the community search before posting any new topics or follow up posts.
Oct 01, 2018 Question: What power consumption has my Poly phone?
Resolution: Please check => here <=
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN