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The Poly Phones Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
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‎11-03-2017 07:23 AM

HP Recommended

We're trying out VVX 501 phones (with the latest software: 5.6.0) -- with PCs connected through the phones' second ethernet port.

 

It seems like they eat Wake on Lan packets -- which we were previously using to manage our network.

 

 

Does anyone have a workaround for this?

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-03-2017 11:25 AM

HP Recommended

Hello semenko,

welcome back to the Polycom Community.

I just tested this briefly using a VVX601 running 5.6.0 and I am unable to replicate this. The PC connected to the VVX PC port woke up just fine.

 


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

View solution in original post

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2 REPLIES 2

‎11-03-2017 11:25 AM

HP Recommended

Hello semenko,

welcome back to the Polycom Community.

I just tested this briefly using a VVX601 running 5.6.0 and I am unable to replicate this. The PC connected to the VVX PC port woke up just fine.

 


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No

‎11-14-2017 12:32 PM

HP Recommended

(Closing the loop here; WOL works fine with Polycom phones -- was an unrelated issue on our end.)

Was this reply helpful? Yes No
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