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The Poly Phones Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
HP Recommended

When using the Push API to display text on a phone, the phone is intermittently resetting the connection. When we resend the command a second time, the phone may work, or it may reset the connection again. There is nothing in the Poly phone logs that indicates any error has occurred. Has anyone seen this behavior?  If so, is there any way to make this work consistently. We're seeing this frequently VVX phone and more frequently on CCX phones.

1 REPLY 1
HP Recommended

Hello @gnova11 

 

welcome to the Poly community 

 

i suggest you check the FAQ and ReadMeFirst in order to understand the minimum required information us volunteering in this community would need to try and help you. 

replied via a mobile device 

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