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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎09-30-2016 07:38 AM

HP Recommended

Hi,

 

About this particular limitation:

 

"Hoteling, Busy Lamp Field (BLF), Enhanced Feature Keys, and Automatic Call Distribution (ACD) are not supported on the wireless handset, but these features are still available for the paired VVX business media phone.

An extension shared with the D60 Handset cannot use any of the above features (August 2016)"

 

What is meant exactly by that last sentence? That the VVX desktop phone paired with the D60  cannot have any BLF lamps configured? Or that the BLF won`t light up if the wireless handset is being used?

 

If the first, seems like a very important limitation, worthy of being noted in the datasheets.

 

 

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎09-30-2016 09:46 AM

HP Recommended

Hello mgaudette,


welcome back to the Polycom Community.

The D60 in its present state cannot utilize a Line of the VVX phone which is also subscribing to a BLF instance.

 

This was for example recently discussed => here <=

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your support channels.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

View solution in original post

Was this reply helpful? Yes No
4 REPLIES 4

‎09-30-2016 09:46 AM

HP Recommended

Hello mgaudette,


welcome back to the Polycom Community.

The D60 in its present state cannot utilize a Line of the VVX phone which is also subscribing to a BLF instance.

 

This was for example recently discussed => here <=

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your support channels.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No

‎09-30-2016 11:06 AM

HP Recommended

Thank you Steffen.

 

 

 

 

 

Was this reply helpful? Yes No

‎11-14-2016 07:07 AM

HP Recommended

Any update or timeline on when firmware might be available so that the paired phone can utlize BLF keys?

Was this reply helpful? Yes No

‎11-21-2016 01:25 AM

HP Recommended

Hello Networx and all,

Please have a look at this FAQ post => here <=

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your support channels.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No
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