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The Poly Phones Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
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‎10-16-2015 11:37 AM

HP Recommended

I have over 100 Polycom Soundpoint IP phones on my network.  Unfortunately, the polycom firmware on these phones doesn't support SNMP so my network management system can't properly identify and monitor these network devices.  Can polycom add snmp support for these phones?  That would be very helpful.  Thanks

1 REPLY 1

‎10-16-2015 12:50 PM

HP Recommended

Hello hpitman,

welcome to the Polycom Community.

 

SNMP is not supported on any of our phones.

The community's VoIP FAQ contains this post here:

Jan 03, 2013 Question: How can I request a change to the current Polycom SIP / UCS Software?

Resolution: Please check => here <=


You may want to look at:

 

Nov 10, 2014 Question:How can I check the status of a Polycom SoundPoint IP, SoundStation IP or a VVX Phone?

Resolution: Please check => here <=


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
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