Set up directories on VVX500

Anonymous · ‎09-10-2013

Greetings- I'm new and stupid. I can't figure out how to set up directories other than manually, one entry at a time. As an end user can I use an USB Memory stick to upload contacts? How, and what is the format?? Thanks greatly.

SteffenBaierUK · ‎09-10-2013

Hello Hollocker,

welcome to the Polycom Community.

There is no such possibility to add a directory directly to the phone but the community's VoIP FAQ contains this post here:

Jan 6, 2012 Question: How can I create a local directory or what is the 000000000000-directory.xml used for?

Resolution: Please check => here <=

Above explains the directory structure.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

Anonymous · ‎09-10-2013

So............ If you work in an environment with 400 employees, each employee must enter 399 contacts manually ????

Anonymous · ‎09-10-2013

No, you can setup an active directory or open ldap server and that will centrally create all your contacts.

We setup an openldap server here. Works like a charm. And inexpensive, ubuntu + openldap.

It is sad that the phone simply can't pull from a comma separated values file but what ya gonna do.

SteffenBaierUK · ‎09-10-2013

Hello Hollocker,

the correct and professional solution would be utilizing something like active directory as a central phonebook.

If this is not suitable for your environment then you would create a 0000000000000-directory.xml and provide this on first bootup.

The phones will then store their individual files if changes or modifications are made.

The FAQ post I provided contains a link to automate the creation of the 0000000000000-directory.xml and based on other example scripts that I also posted in the development section could be used to provide each phone with its own directory.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

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