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- Poly Phones
- Desk and IP Conference Phones
- Setting up a Soundstation IP 5000 on BT VoIP

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04-28-2014 10:37 AM
HI
We recently setup a VLAN (tag = 20) for our phone system. we managed to move the pbx and phones to the new VLAN but I cannot see where to add the VLAN tagging to the soundstation Ip 5000.
Any help would be greatly appreciated.
Mike
04-29-2014 07:49 AM
Hello Mike,
welcome to the Polycom Community.
The community's VoIP FAQ contains this post here:
Jul 10, 2013 Question: How can I use VLAN's with Polycom phones?
Resolution: Please check => here <=
Please ensure you always check the community FAQ and/or utilize the community search before posting any new topics or follow up post’s.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN