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‎09-11-2024 12:01 AM - last edited on ‎09-11-2024 12:14 AM by Level 15

HP Recommended
Product: Edge E450

Our E450 devices retrieve the log from poly lens, it shows low memory, and some of the devices response is slower.

0901112149|sip |5|00|OnRecvData : Can not decode the packet
0901112349|sip |5|00|OnRecvData : Can not decode the packet
0901112403|so |5|00|Low system memory: 12.89% (26222592/203431936)
0901112449|sip |5|00|OnRecvData : Can not decode the packet
0901112502|so |5|00|Low system memory: 12.8% (26222592/203431936) MessagesMissed:900


Firmware version: 8.2.2.1176

Please help to figure out if there any problem of the latest firmware and how to solve the slow response problem. Thanks.

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1 REPLY 1

‎09-11-2024 12:16 AM

HP Recommended

Hello @SimonCheng ,

 

welcome to the HP Poly community.

 

I suggest you contact our Support organization in your region if no other volunteers reply, and quote 5124665596 / VOICE-79642. Details are in my Signature.

 

Best Regards

 

Steffen Baier

------------------------------------------------
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