-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Poly Phones
- Desk and IP Conference Phones
- [Software] UC Software 5.9.8 has been released

Create an account on the HP Community to personalize your profile and ask a question
10-04-2023 04:56 AM - edited 10-04-2023 04:58 AM
Hello all,
we have released UC Software 5.9.8.5760 for older legacy VVX and compatible current VVX phones and Poly SoundStructure VoIP Interface Phones is now released on the support site.
What is New on this release?
Poly Unified Communications (UC) Software 5.9.8 includes software updates, resolved issues, and the following new functionality:
- VVX 300/310, 400/410, 500 and 600 now supports Poly Lens
- Cloud connection status now available on the system web interface
VVX 300/310, 400/410, 500 and 600 now supports Poly Lens
VVX 300/310, 400/410, 500, and 600 can now connect to Poly Lens and report analytical information to Poly Lens
Cloud connection status now available on the system web interface
You can now check your cloud connection status on the system web interface when your phone shares data with Poly Lens using the parameter
feature.lens.enabled=1
Supported Phone Models
Poly UC Software 5.9.8 supports the following Poly endpoints:
● VVX 601
● VVX 501
● VVX 450
● VVX 401/411
● VVX 350
● VVX 301/311
● VVX 250
● VVX 150
● VVX 101/201
The following phones are supported in UC Software 5.9.8 but don’t receive new feature updates:
● VVX 600
● VVX 500
● VVX 400/410
● VVX 300/310
Older Release:
- Former Poly UC Software 5.9.7 >here<
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN