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- HP Community
- Poly Phones
- Desk and IP Conference Phones
- Sound Structure C8

Create an account on the HP Community to personalize your profile and ask a question
07-26-2014 01:17 AM
Hello VickyP,
without the proper training , which Polycom offers, it would be quite complex to explain how to setup a SoundStructure from scratch.
I suggest you check the support material => here <= and download the studio software to start with.
Above site host's various design guides and even videos.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

07-29-2014 08:21 AM
I have aleady worked with the Polycom Vortex, XAPs, and Gentner AP. These I have figured out. I have the studio software all ready and believe I have design a project, but I am having a problem getting audio from the mic to the speaker