Soundstation 5000 login error -SPIP login requested?

Anonymous · ‎07-06-2016

I am using Firefox. Phone has been configured and working for some time. When I try to navigate to the web page via the IP address instead of the usual login I recieve the following login request.

A username and password are being requested by http://10.1.124.78. The site says: "SPIP Configuration"

Anyone know a way around this. I vaguely remember needing to add something after the ip address to get around this.

Thanks

Liz

SteffenBaierUK · ‎07-07-2016

Hello Liz,

welcome to the Polycom Community.

The community's VoIP FAQ contains this post here:

Oct 7, 2011 Question: What is the Standard Username and Password for a Polycom Phone?

Resolution: Please check => here <=

Have you tried adding the "normal" credentials and/or tried another Browser?

I am unsure what your actual problem is as the web interface of the phone does require a Username / Password to access.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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