Spectralink 8440 LDAP Directory Debug Errors

[Anonymous]

I am attempting to integrate corporate LDAP directory with the 8440s. Connecting to the LDAP server is successful, however searches are not. I run syslog and I am not quite sure how to interpret the error messages. Any help will be greatly appreciated.

Here is the syslog:

|ldap |3|00|ldapQuerySimple::assmCondition:empty query attribute
|ldap |1|00|cDynamicData&colon;:getData&colon;get enabled - filter OK <(&(objectCategory=person)(objectClass=user)(telephoneNumber=*)(givenName=A*))>
|ldap |1|00|ldapData&colon;:runCmd: wlanModeHighThroughput Id(3)
|ldap |1|00|ldapData&colon;:runSearch:dir=<DOWN> reverse=<No> index=<OFF> filter=<(&(objectCategory=person)(objectClass=user)(telephoneNumber=*)(givenName=A*))>
|ldap |3|00|ldapData&colon;:runSearch:query error - rc=0x1 <Operations error>
|ldap |1|00|ldapData&colon;:procData&colon;error m_err=<0x2>
|ldap |3|00|cDynamicData&colon;:processError:query error
|ldap |1|00|ldapData&colon;:runCmd: wlanModeStandby Id(3)
|ldap |3|00|cDynamicData&colon;:processError:query error

Here is the config:

<ldap>
    <directory>
      <sort dir.corp.sortControl="0" />
      <vlv dir.corp.vlv.allow="0" />
      <cache dir.corp.pageSize="16" dir.corp.cacheSize="64" />
      <addr dir.corp.address="ldap://xxx.xxx.xxx.xxx" dir.corp.port="389" dir.corp.transport="tcp" />
      <baseDN dir.corp.baseDN="OU=Users,OU=xxxx,DC=xxx DC=xxxxx,DC=xxx" dir.corp.scope="sub" dir.corp.filterPrefix="(objectCategory=person)(objectClass=user)(telephoneNumber=*)" />
      <sync dir.corp.backGroundSync="1" dir.corp.backGroundSync.period="3600" dir.corp.autoSubmitTimeout="1" />
      <view dir.corp.viewPersistence="0" />
      <attr1 dir.corp.attribute.1.name="givenName" dir.corp.attribute.1.label="First Name" dir.corp.attribute.1.type="first_name" dir.corp.attribute.1.sticky="0" dir.corp.attribute.1.searchable="1" />
      <attr2 dir.corp.attribute.2.name="givenName" dir.corp.attribute.2.label="Last Name" dir.corp.attribute.2.type="last_name" dir.corp.attribute.2.sticky="0" dir.corp.attribute.2.searchable="1" />
      <attr3 dir.corp.attribute.3.name="telephoneNumber" dir.corp.attribute.3.label="Phone Number" dir.corp.attribute.3.type="phone_number" dir.corp.attribute.3.sticky="0" dir.corp.attribute.3.searchable="1" />
      <login dir.corp.user="" dir.corp.password="" feature.corporateDirectory.enabled="1" />
    </directory>
  </ldap>

[SteffenBaierUK]

Hello upmc-dev,

welcome to the Polycom Community.

As mentioned => here <= SpectraLink / KIRK are no longer part of Polycom.

Please contact their support team for any support queries.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

[Anonymous]

LoL..that was expected, but I thought its worth checking with the Polycom Community for good advice .

Thank you for the referral.

[SteffenBaierUK]

Hello upmc-dev,

without knowing your currently used software (aka comparing if it was a branch that was common) I cannot make any recommedations.

You are more than welcome to check our FAQ but as your issue most likely requires support the most efficient and direct way is to contact SpectraLink directly.

Best Regards

Steffen Baier