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- Spectralink-SL_8441-UA/5.6.3.1192 - Calls drops after 32 sec...

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05-19-2020 06:39 PM
Hey Guys,
I am struggling with Spectralink-SL_8441-UA/5.6.3.1192 as in calls are getting dropped in 32 seconds and i can see BYE sent by Spectralink phone(integrated with Avaya Aura 7.x)
Below logs captured from SysLog.
AppCallC::TimerOut500ms: RTCP Detection Timeout, Dropping call(0x42d62880)
SipCallDrop 9c1b48,bd03e8 reason 6
CStkCall::Drop(reason = 6) (0x9c1b48)
Avaya SIP - Spectralink SIP: Working
Avaya H.323 - Spectralink SIP: Call drop after 32 seconds
Spectralink SIP - Spectralink SIP: Call drop after 32 seconds
Any leads?
Solved! Go to Solution.
Accepted Solutions
05-20-2020 12:27 AM
Hello @PramodS
SpectraLink has not been a Poly company for over 10 years or so.
Please contact our old friends at https://www.spectralink.com/
Best Regards
Steffen Baier
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
05-20-2020 12:27 AM
Hello @PramodS
SpectraLink has not been a Poly company for over 10 years or so.
Please contact our old friends at https://www.spectralink.com/
Best Regards
Steffen Baier
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN