• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The Poly Phones Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
HP Recommended

I've setup a simple html page to load on VVX 500 and 600s to list feature codes users can dial for different functions.  I'd like the users to be able to push a feature code to use it but have found that with * in the number the link doesn't work.

 

I've found that creating a link like <a href="tel://97">97</a> works while <a href="tel://*97">*97</a> does nothing.  Am I missing something with this?  Looks like * is allowed according to IETF https://tools.ietf.org/html/rfc3966#section-5.1.1.

 

I'm running firmware version 5.4.0.5841.

3 REPLIES 3
HP Recommended

Hello eli,

I can confirm this as I just replicated this in my lab.

 

Can you go ahead and raise an official ticket via your reseller and quote 1-1238472389 ?

 

If you struggle please provide me with your Phones MAC address.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended

Hello Eli

 

please use following line, it will start working.

 

<a href="tel:97">97</a> works while <a href="tel:*97">*97</a>

 

 

Please remove // form the above line

 

Regards

vijay

HP Recommended

Awesome, that worked.  Thanks!

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.