Trio 8500 operation in hybrid setup

[Anonymous]

Hello,

I'm considering the Trio 8500 for our three small conference rooms but I'm having trouble finding out if they will function as expected in our environment. Here are the details:

-Trio would be registered as a SIP phone to our hosted provider OnSIP

-Trio would be connected via USB to the conference room PC to function as mic/speaker for Google Meet, GoToMeeting, etc.

The question is, for example, I am in a Google Meet session with the Trio providing mic/speaker functionality via USB, can I then, on the Trio interface bring up the dialer and make a SIP call outbound to bring in a voice participant who would then be merged into the conference for audio?

And the reverse is also a question. If I am using the Trio as a SIP phone and then decide to startup a Google Meet or GTM session, can I merge that audio into the SIP call that I have in progress?

If the answer is yes, are the steps to do this on the Trio fairly simple for users? Or is it a complicated mess? I have been unable to get an answer from any provider or integrator on what I thought would be a common usage.

Thanks in advance for any insight and please ask any questions for more clarification.

RH

Austin, TX

[SteffenBaierUK]

Hello @vidkidruss,

welcome to the Polycom Community.

You may miss understand what is meant by Hybrid at present.

It means the Trio itself can be registered to other Platforms i.e. Skype on line 1 and then as an example a Cisco Call manager natively on Line 2.

Or Zoom / BlueJeans but the USB connectivity of the device is something else and to my personal knowledge cannot be shared with another.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services