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The Poly Phones Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
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‎06-06-2024 01:10 PM

HP Recommended
Operating System: Microsoft Windows 11

Hi everyone,

 

Trio C60 bad firmware upgrade - started May of 2024 - anyone can confirm? Thank you! What shall we do? Remedies? 

 

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1 REPLY 1

‎06-06-2024 01:15 PM

HP Recommended

Hello @Boyan ,

 

welcome back to the HP Poly community. Not really sure what your issue is or what the pictures should show.

 

If you look at the top of the photo the time is 15 November. Today is the 06 of June 2024

 

From our VoIP FAQ:

 

Jan 28, 2013 Question: Time and Date flashing or unable to set NTP time correctly

Resolution: Please check => here <=

 

Make sure the time is right on the phone first.

 

If all fails please open a ticket with our support team. Details are in my signature.

 

Best Regards

 

Steffen Baier

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Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
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