Using Vendor-specific options with DHCP

Anonymous · ‎01-24-2014

We have configured a windows DHCP server to send encapsulated DHCP options in option 43 based on what a VVX410 sends in its Offer (Option 60)

However, the VVX410 is not overriding the option with whats in the option 43 response.

Is there anything special I need to get the phone to honour the option 43 response? The option 60 type is set to ASCII.

Many thanks

SteffenBaierUK · ‎01-25-2014

Hello ppulham,

welcome back to the Polycom Community.

Did you check the Technical Bulletin 54041 => here <= and also the Parsing Vendor ID Information in the Admin Guide?

The next step after this would be a ticket raised via your Polycom reseller with Polycom support providing a bootlog and a matching wireshark trace.

Make sure you set the DHCP logging Level:

<logging log.level.change.dhcpc="0" log.render.level="0"/>

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

Create an account on the HP Community to personalize your profile and ask a question