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The Poly Phones Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
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‎04-13-2018 02:00 PM

HP Recommended

I am looking to see if it is possible to find an adapter or configure my Polycom 411 so that I can use bluetooth headphones to take calls (not a headset). 

 

Thanks.

4 REPLIES 4

‎04-16-2018 03:53 AM

HP Recommended

Hello  Elawson ,

 

Bluetooth headset integration is only available with VVX600  and not with VVX 410/411. I am attaching the datasheets for your perusal.

 

Hope this helps!

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‎06-09-2020 11:18 AM

HP Recommended

Is there a way to set up a Polycom VVX 410 to a computer and a headset used through that?

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‎06-09-2020 01:37 PM

HP Recommended

Hello @TimBrownlee ,

 

Welcome to the Poly Community.

Not really sure I understand what you are trying to ask.

 

  • A Poly VVX phone can be used with a Headset
  • A Poly VVX, when in Skype for Business mode can use BToE which adds a new soundcard to the PC so the PC can use the VVX as a Speaker
  • A Poly VVX cannot be connected to a PC and the PC then use a Headset to make a call via the VVX


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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‎10-15-2020 02:18 PM

HP Recommended

Hello. My office uses the Polycom VVX 410. I would like to pair my wireless airpods to the Polycom. Is there a Bluetooth adaptor I can buy to plug into my Polycom that will allow me to pair with my wireless headset? I have seen a lot on the market and would like to confirm. Thank you!

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