Solved: VVX 500 Exchange Calendar Integration - HP Support Community

Anonymous · ‎01-17-2012

Hi, I'm trying to integrate Exchange calendar on a VVX 500 phone. But I'm getting the following error in phone log:

|4|00|Network error 202 during authentication, retrying in 5 sec.
|4|00|CSoapTransaction network error = Error downloading https://mailserver url - server replied: Method Not Allowed (202)

Can anyone tell me what this error means? Thanks.

Shawn

SteffenBaierUK · ‎01-18-2012

Hello Shawn,

welcome to the Polycom Community.

Did you follow this guide => here <=

Note: Exchange Server 2007 and 2010 includes Microsoft Exchange Web Services (EWS), which enables client applications to communicate with the Microsoft Exchange Server. Make sure EWS is enabled.

It advises that the EWS Feature must be enabled. Without knowing your configuration nobody in the community will be able to confirm.

Please be aware that the Polycom Community is not a replacement for the Polycom Support Process and with a new unit like the VVX500 you should really work with your reseller.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

View solution in original post

SteffenBaierUK · ‎01-18-2012

Hello Shawn,

welcome to the Polycom Community.

Did you follow this guide => here <=

Note: Exchange Server 2007 and 2010 includes Microsoft Exchange Web Services (EWS), which enables client applications to communicate with the Microsoft Exchange Server. Make sure EWS is enabled.

It advises that the EWS Feature must be enabled. Without knowing your configuration nobody in the community will be able to confirm.

Please be aware that the Polycom Community is not a replacement for the Polycom Support Process and with a new unit like the VVX500 you should really work with your reseller.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

VVX 500 Exchange Calendar Integration

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