VVX 500 and 3CX Phone System

Anonymous · ‎08-28-2013

There is no template for the VVX 500 series phones for 3CX Phone System. Only the SPIP500 series. I assume that these are not the same. What do I need to do to modify the template? Has anyone used a VVX 500 on 3CX?

SteffenBaierUK · ‎08-28-2013

Hello,

I would suggest to ask this in a 3cx community and I am aware they are testing the UCS 4.0.0 and newer software.

Best regards

Steffen Baier

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Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
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Anonymous · ‎07-28-2014

I've managed to create my own templates on 3CX for the VVX 410 and 500 phones. However, I'm still running into a few issues with some features such as Presence and Busy Lamp Field.

I was just in a 3CX webinar on the subject of provisioning phones and was told straight up they don't have any plans to make the VVX series or any Polycom's part of their supported phone line up. I was told that doesn't mean they aren't compatible. That was the best answer I got out of them.

nlra · ‎07-29-2014

@Tom-CMS wrote:
I was just in a 3CX webinar on the subject of provisioning phones and was told straight up they don't have any plans to make the VVX series or any Polycom's part of their supported phone line up.

That seems baffling to me. Did they give a reason as to why they made this decision?

-- Nathan

Anonymous · ‎07-29-2014

No, not really. They just said that at this time they had no plans for making Polycom's a supported phone in the 3CX system. They are just sticking with Yealink, snom and Cisco for supported phones. Which really sucks because I prefer Polycom over all three of those choices.

But like they said, Polycom is still compatible there is just no direct support for them from the 3CX support team.

Anonymous · ‎10-31-2014

Could you send me the template that you have for the Polycom VVX 500?

Anonymous · ‎04-10-2016

Would you be able to send me your template for the VVX 550 and if you have one for the VVX 410?

Anonymous · ‎06-12-2016

Do you by chance have the template for the VVX 410? Surprisingly still looking for this. Thanks!

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