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The Poly Phones Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
HP Recommended

I'd like to confirm if VVX 500/501s in fact support PoE 802.3at standard.

Datasheet states "Built-in auto sensing IEEE 802.3 at Power over  Ethernet (Class 4)", though FAQ I've found here https://www.polycom.com/content/dam/polycom/common/documents/faqs/vvx500-faq-enus.pdf states "PoE supports IEEE 802.af Power Over Ethernet Class (Class 4) Standards."

 

The rest of VVX line of phones (including VVX 601) have 802.af in the datasheets, so I'd like to confirm if VVX501 is in fact the only model that supports "at" or it was a typo in the datasheet?

 

 

 

 

3 REPLIES 3
HP Recommended

Hello @notonlyeveryone ,

 

Welcome back to the Poly Community.


The document you reference via a Link is outdated and should be removed.

 

All question around the IEEE standards are detailed here:

 

Oct 01, 2018 Question: What power consumption has my Poly phone?

Resolution: Please check => here <=

 

Only the Poly Trio officially supports 802.3at.

 

VVX 500 and VVX 600 advertise as Class 4, in conformance with IEEE802.3at specification backwards compatible with IEEE802.3af).

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended

Thank you for providing the link to this document.

I see VVX 500/501/600/601 are the only VVX phones that are Class 4 that is "at" specification.

 

I suppose datasheets for 600/601s need to be updated then to avoid confusion? 

HP Recommended

Hello @notonlyeveryone 

 

I take this up with our marketing team. The VVX600 is end of sale so it will only be the VVX601 and VVX501 that potentially need to be updated.

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.