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The Poly Phones Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
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‎06-08-2016 02:32 PM

HP Recommended

Upon going to pair a D60 base station with one of my VVX600 phones, I discovered that it's a Lync-enabled phone. It's always used SIP and I'd never noticed the Lync/Skype bit on it. But as the D60 post points out, the D60 is not compatible with the use of Lync/Skype.

 

While I've been unable to locate spearate firmware for the "open SIP" and "Lync" variants, I have to assume they are physically the same phone. Is it possible to disable the Lync/Skype functionality or to flash different firmware on to the phone?

2 REPLIES 2

‎06-08-2016 02:59 PM

HP Recommended

I was able to resolve this myself. The mention of a base profile configuration here led me to the keypad sequence (1,4,9) for setting the base profile via the phone UI. The phone then hung at a blank screen. I logged into the web interface, ran the firmware upgrade again, and the phone rebooted into the plain SIP firmware (with a decent UI, to boot). I'm now able to use my D60 with it.

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‎06-08-2016 03:13 PM

HP Recommended

Hello August,

welcome to the Polycom Community.

Just to clarify:

 

  • press 1,4 and 9
  • Via the Web Interface  Simple Setup => Base Profile
  • Press Menu => Settings => Advanced => Admin Settings => Network Settings => Base Profile

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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