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The Poly Phones Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
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‎03-20-2024 07:22 PM

HP Recommended
Product: VVX 450 OBi

Does anyone know the steps to convert a VVX 450 Obi to UCS? I understand that this is not supported, but have no other choice since we’re switching phones service away from Google Voice. 

Thanks 

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3 REPLIES 3

‎03-21-2024 01:23 AM

HP Recommended

Hello @Woodman750 ,

 

welcome to the HP Poly community.

 

From our VoIP FAQ:

 

Sep 03, 2019 Question: Can I convert a Poly VVX into ObiEdition or UC Software?

Resolution: The process is not officially supported by Poly.

  • If you want a VVX in Obi Edition please purchase the ObiEdition
  • If you want a VVX in UC Software please purchase a VVX in UC Edition

    As stock issues may prevent users from purchasing the right phone an older guide on how this can be converted is >here<

    Please note the process is not officially supported by Poly

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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‎03-21-2024 05:11 AM - edited ‎03-21-2024 08:50 AM

HP Recommended

Thanks for the quick reply @SteffenBaierUK 

That link requires a login. However, it appears that only HP employees and Business Partners can get a login for the site. 

Could you possibly repost here or offer another suggestion?

Thanks

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‎03-27-2024 04:22 PM

HP Recommended

@Ram181010 ,

 

It looks like you had the same issue. Were you able to solve this?

 

Thanks

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