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The Poly Phones Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
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‎06-19-2017 09:49 AM

HP Recommended

Hello - I saw on this thread (http://community.polycom.com/t5/VoIP/VVX-411-vs-VVX410-VVX501-vs-VV500/td-p/80921) that in January Polycom was talking about VVX411 replacing the VVX410 (which would no longer be avaliable for purchase). Can you please provide some additional information about that EOL? We go through a VoIP service provider for our Polycom phones, and I'm curious to know if they most likely don't have stock of VVX410's themselves and will be moving to VVX411's and how that might affect cost.

3 REPLIES 3

‎06-19-2017 09:53 AM

HP Recommended

Hello JPPT,

welcome to the Polycom Community.

EOL means end of life and we announce this officially once the product is ready to be retired for whatever reason.

 

The devices are available and in stock until this is officially announced and to my knowledge the VVX401 or VVX411 have the same price as the VVX400 and VVX410.

 

I also just added this to the VoIP FAQ:

 

Mar 23, 2016 Question: Where can I find details about End of Life and/or End of Support?
Resolution: Please check => here <=

 
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No

‎06-19-2017 09:57 AM

HP Recommended

So have the VVX410's stopped being manufacutered?

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‎06-19-2017 10:05 AM

HP Recommended
@SteffenBaierUK wrote:

 

The devices are available and in stock until this is officially announced 

Hello JPPT

 

please read the whole reply.

 

It has not yet been officially announced.

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.