• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The Poly Phones Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
Locked

‎06-07-2016 11:40 AM

HP Recommended

Hello , Nice Day

 

i Have a question 

 

Is there any way to increase the volume of the headset by default, also I want to increase the volume of the ringing of the phone

 

Thank you 

1 ACCEPTED SOLUTION

Accepted Solutions

‎06-07-2016 03:50 PM

HP Recommended

Hello J.Silva,

welcome to the Polycom Community.

It is always useful to include the currently used SIP or UC Software version as issues experienced may already be addressed in a newer release.

Please also include what phone model you use.

 

The above is also stated in the "Read First"

Therefore the Polycom VoIP FAQ contains this post here:

Question: How can I find out my SIP UC Software Version or the BootROM Version of my Phone?
Resolution: Please check here

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

View solution in original post

Was this reply helpful? Yes No
4 REPLIES 4

‎06-07-2016 03:50 PM

HP Recommended

Hello J.Silva,

welcome to the Polycom Community.

It is always useful to include the currently used SIP or UC Software version as issues experienced may already be addressed in a newer release.

Please also include what phone model you use.

 

The above is also stated in the "Read First"

Therefore the Polycom VoIP FAQ contains this post here:

Question: How can I find out my SIP UC Software Version or the BootROM Version of my Phone?
Resolution: Please check here

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No

‎06-08-2016 10:56 AM

HP Recommended

Hi, Steffen Baier, thank you for the quick respones

The model of the phone that i use is a Polycom VVX500 Version 5.4.2 D, I know the user can turn the volume up

What I want is by Default the first time, the volume goes max, if the user decide tu turn down it stays that way, but the first time, to be in max volume

 

Is there any way to to that?

 

Regards

Was this reply helpful? Yes No

‎06-15-2016 01:29 PM

HP Recommended

Hi

 

I found one configuration line that the ringin volume dont change when I restart of the telephone

 

The line is: feature.nonVolatileRingerVolume.enabled="1">


Can I use the same settings with the speaker and the handset?

 

 

Regards 

 

 

Was this reply helpful? Yes No

‎06-03-2020 01:22 PM

HP Recommended

Note: The following parameters apply to UC 6.x and above. They are untested with previous versions.

 

## User In-Call Volume Settings
## number min -90 max 90 default -20

 

## Receive (Speaker)

voice.gain.rx.analog.handset
voice.gain.rx.analog.handset.sidetone
voice.gain.rx.digital.handset

voice.gain.rx.analog.headset
voice.gain.rx.analog.headset.sidetone
voice.gain.rx.digital.headset

 

## Transmit (Mic)
voice.gain.tx.analog.handset
voice.gain.tx.digital.handset
voice.gain.tx.analog.headset
voice.gain.tx.digital.headset

 

## Keep volume at user-set level

voice.volume.persist.usbHeadset="1"
voice.volume.persist.usb.handsfree="1"
voice.volume.persist.bluetooth.headset="1"
voice.volume.persist.handsfree="1"
voice.volume.persist.handset="1"

 

Hope this helps someone!

Was this reply helpful? Yes No
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.