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- HP Community
- Poly Phones
- Desk and IP Conference Phones
- alert info ring-class inquiry

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07-31-2016 08:52 PM
I saw below description that to use the alert info , also i have search the community and find the FAQ that introduce how to use and config this function , but i don't find any document that describe the detail ring-class function. May i know what these class "default, visual, answerMute, autoAnswer,ringAnswerMute, ringAutoAnswer, internal, external, emergency, precedence, splash" used for? Any detail description?
From the admin guide:
The phone supports the following ring classes: default, visual, answerMute, autoAnswer,
ringAnswerMute, ringAutoAnswer, internal, external, emergency, precedence, splash, and
custom<y> where y is 1 to 17.
In the following table, x is the ring class name.
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Accepted Solutions
08-01-2016 01:08 AM
Hello wenchuan,
welcome back to the Polycom Community.
The <rt/> section within the Admin Guide describes in short the different types of ring tones.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
08-01-2016 01:08 AM
Hello wenchuan,
welcome back to the Polycom Community.
The <rt/> section within the Admin Guide describes in short the different types of ring tones.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN