Solved: alert info ring-class inquiry - HP Support Community

Anonymous · ‎07-31-2016

I saw below description that to use the alert info , also i have search the community and find the FAQ that introduce how to use and config this function , but i don't find any document that describe the detail ring-class function. May i know what these class "default, visual, answerMute, autoAnswer,ringAnswerMute, ringAutoAnswer, internal, external, emergency, precedence, splash" used for? Any detail description?

From the admin guide:

The phone supports the following ring classes: default, visual, answerMute, autoAnswer,
ringAnswerMute, ringAutoAnswer, internal, external, emergency, precedence, splash, and
custom<y> where y is 1 to 17.
In the following table, x is the ring class name.

SteffenBaierUK · ‎08-01-2016

Hello wenchuan,

welcome back to the Polycom Community.

The <rt/> section within the Admin Guide describes in short the different types of ring tones.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

View solution in original post

SteffenBaierUK · ‎08-01-2016

Hello wenchuan,

welcome back to the Polycom Community.

The <rt/> section within the Admin Guide describes in short the different types of ring tones.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

alert info ring-class inquiry

Create an account on the HP Community to personalize your profile and ask a question